Help

How can we help?

The easiest way to reach us is through the contact form below.

For questions about an existing order, please include your order number and use the same email address used at checkout.

You can also email us directly at:

support@annaandhanna.com

For your security, please do not send payment-card numbers or other unnecessary sensitive information.

Contact form

This local form validates entries only. Messages are not sent or saved.

Order support

We can help with:

  • Order status
  • Shipping and tracking
  • Checkout issues
  • Product availability
  • Cancellations before dispatch
  • Damaged, missing or incorrect orders
  • General storefront questions

Product information

Product pages contain the current description, available options, price and what is included with each product.

Some product images are representative. Packaging, manufacturer and product appearance may vary depending on availability where disclosed on the product page.

For products where additional educational or support resources are provided following an eligible purchase, those resources are sent separately.

Looking for a quick answer?

Visit our FAQ for answers to common questions about ordering, shipping and the storefront.