We currently offer two shipping options for physical orders.
Free Shipping
Estimated delivery: 3–5 business days after dispatch.
USPS Priority Mail Express — $85
Estimated carrier transit time: next day to 2 business days after dispatch.
Available shipping options are shown at checkout.
Processing and delivery
Delivery estimates begin after an order has been dispatched and do not include the time required to process and prepare an order for shipment.
Once an order has been dispatched, its status will be updated and tracking information will be provided where available.
Carrier delays, severe weather, holidays, address issues and other circumstances outside our control may affect delivery times.
Shipping address
Please review your shipping address carefully before submitting your order. You may provide a shipping address that is different from your billing address.
Shipping restrictions
Some products may be unavailable for delivery to certain destinations. If a restriction applies to an item in your cart, checkout will prevent the affected order from being submitted and provide an appropriate message.
Cancellations and refunds before dispatch
Orders may be cancelled and refunded before they have been dispatched to the carrier. Please contact us as soon as possible if you need to cancel an order.
Once an order has been dispatched, it can no longer be cancelled.
Returns after dispatch
Once an order has been dispatched, ordinary returns and refunds are not accepted.
Lost, damaged, missing or incorrect orders
If your shipment is lost in transit, arrives damaged, contains missing items, or you receive an incorrect item, please contact us so we can review the issue and determine the appropriate resolution.
Damaged, missing or incorrect items should be reported within 7 days of recorded delivery.
Please include your order number and details of the issue. We may request photographs or other information reasonably necessary to review the problem.
For shipments that appear to be lost in transit, contact us with your order number so we can review the tracking information and carrier status.
Express Shipping Upgrade
If your order has not yet been dispatched, contact support as soon as possible to ask whether an Express Shipping Upgrade is still available.
Shipping cannot be upgraded after the order has been dispatched.